VERIFIED MERCHANT & CUSTOMER CARE

Contact Customer Support

We are here to support your autonomous lawn care experience. Get in touch with our US-based hardware specialists for technical guidance, slope suitability assessments, order assistance, or freight inquiries.

Verified Business Information

Noxmow Inc. is an official provider of wire-free RTK satellite and VisionFence robotic lawn systems. Our customer care and freight dispatch headquarters are located in Louisville, Kentucky.

Corporate & Logistics Headquarters: Noxmow Inc.
1400 Distribution Way, Suite 400
Louisville, KY 40223, United States

Toll-Free Phone Support: +1 (800) 845-9120 Available toll-free across the United States & Canada

Direct Email Dispatch: support@noxmow.shop Monitored 7 days a week with priority queuing

Support Hours of Operation: Monday – Friday: 8:00 AM – 8:00 PM EST
Saturday – Sunday: 9:00 AM – 5:00 PM EST

Response Time Commitment:

All inbound inquiries and ticket submissions are answered in under 2 business hours.

Need to Track an Existing Shipment?

For freight bills of lading, liftgate delivery windows, or carrier PRO numbers, visit our dedicated tracking portal:

Track Your Order ↗

Send Us a Message

Fill out the form below and a Noxmow lawn automation specialist will review your property details and respond promptly.

Complimentary Liftgate Freight

Heavy robotic mower equipment shipped direct to driveway with hydraulic liftgate service included at no extra fee.

3-Year Manufacturer Warranty

Comprehensive hardware protection covering electric motors, dual cutting decks, batteries, and RTK antennas.

30-Day Risk-Free Yard Trial

Test your mower on your actual lawn. If not completely thrilled, return it within 30 days for a full refund.